FREQUENTLY ASKED QUESTIONS

The first contact will be a call to make a date and time for an intake session. 

An intake session is where I will get a sense of the issues that have prompted their referral to this service. I also explain the services that I provide to can get a sense of whether this will be a good therapeutic fit for the clients needs. 

A treatment plan will be discussed after the initial intake if further treatment is consented to.  Informed consent for treatment will be discussed and will be required to be signed prior to the sessions commencing. 

With each client there are varying circumstances that have lead to a referral to counselling and mental health treatment and therefore the length of time for each person differs. 

Mental health is a complex and diverse area. At times, the clients needs may be outside of what I can provide and I will make recommendations accordingly if warranted. 

A referral will be closed if there are two sessions missed in succession without notice being given. 

I am located in the week at Dawson  Business Centre  located at 15 Dawson St South Ballarat Central.  I work Thursdays and Fridays only from 9-6. 

Telehealth can occur outside these days if deemed appropriate for the  client. 

Please make contact with Lionhearted Counselling via the contact page.

No. If you have major concerns for a young person’s mental health, please call the Grampians Area Mental Health Service, Access and Triage Team on 1300 247 647. 

In an emergency contact 000.